Your Privacy Matters

About This Policy

This Privacy Policy explains how Dr. Vaccaro Counseling Group, PLLC (“we,” “us,” or “the Practice”) collects, uses, and protects information through our website at https://drvaccarocounseling.com (the “Website”).

This policy covers information collected through the Website only. It does not cover protected health information (PHI) created or maintained as part of your treatment or evaluation. The handling of PHI is described in our separate Notice of Privacy Practices, which is governed by the Health Insurance Portability and Accountability Act (HIPAA) and Texas law.

Information We Collect

Information you provide directly. When you use the contact form on our Website, we collect your name, email address, and phone number. We use this information only to respond to your inquiry and to contact you about services. By submitting the contact form, you agree to be contacted by our office via phone, text, and email.

Please do not include health information in the contact form. The Website contact form is not a secure or HIPAA protected channel. Do not share details about symptoms, diagnoses, treatment, or other sensitive health information through it. Clinical communication takes place through our secure client portal (SimplePractice).

Information collected automatically. When you visit the Website, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and general usage activity. This information is aggregated and used to understand and improve Website performance.

Cookies and Analytics

Our Website uses cookies to analyze traffic and optimize your experience. When you accept cookies, your data is aggregated with other user data. You can control or disable cookies through your browser settings, though some Website features may not function properly if cookies are disabled. To learn more about cookies and how to manage them, you can visit www.aboutcookies.org or www.allaboutcookies.org.

Our Website is hosted on the GoDaddy Website Builder platform, which provides built in analytics.

Third Party Services

We use the following third party services in connection with the Website:

1. GoDaddy hosts the Website and provides website analytics.
2. Google reCAPTCHA protects our contact form from spam and abuse. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Clinical services, scheduling, billing, and secure messaging are handled through separate platforms (SimplePractice and, for insurance based services, Headway). Those platforms maintain their own privacy and security practices and have agreed to protect health information as required by HIPAA.

How We Use Your Information

We use Website information to:

1. Respond to inquiries submitted through the contact form.
2. Contact you about appointments or services you request.
3. Operate, maintain, and improve the Website.
4. Protect against fraud, abuse, and security threats.

How We Share Information

We do not sell your personal information. We do not share Website information with third parties for their own marketing. We may share information with the service providers listed above solely so they can perform services for us, and as required by law.

SMS and Mobile Information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Links to Other Sites

Our Website links to external sites, including our Facebook, Instagram, and LinkedIn pages. We are not responsible for the privacy practices of those sites. Review their privacy policies separately.

Children’s Privacy

The Website is intended for use by adults. We do not knowingly collect personal information from children under 13 through the Website. Appointments and services for minor clients are arranged by a parent or legal guardian and are governed by our Notice of Privacy Practices, not by Website activity.

Data Security

We use reasonable administrative and technical measures to protect Website information. However, no method of transmission over the internet is completely secure. Because the Website is not a secure clinical channel, do not transmit health information through it.

Your Texas Privacy Rights

Depending on your circumstances, Texas law, including the Texas Data Privacy and Security Act, may give you rights regarding personal data we control, such as the right to access, correct, or delete certain personal data and to opt out of certain processing. Health information governed by HIPAA and the Texas Medical Records Privacy Act is handled under those laws and our Notice of Privacy Practices. To make a request, contact us using the information below.

International Visitors

Our Website is hosted in the United States and intended for individuals located in the United States. If you access the Website from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your location. By using the Website, you consent to this transfer and processing.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with an updated effective date.

Contact Us

SMS Terms and Conditions

Upon messaging opt-in, you agree to receive messages from Dr. Vaccaro Counseling Group, PLLC regarding appointment reminders, scheduling, and account notifications. These messages are transactional only; we do not send marketing or promotional text messages. You can opt out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply HELP to any SMS message you receive, or contact our office at (469) 887-1633 or admin@drvaccarocounseling.com .